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Booking Guide

Thank you very much for your interest in using our services. Making online reservation with ThaihotelsOnline.com is very simple.

Just complete our reservation form, making sure that you give all the required information and proceed through our steps. As soon as we received your details, we will proceed your booking and reply back to you as soon as possible, normally within twenty-four hours.

Payment will be made after your booking has been confirmed. Since the hotel rates in our website are prepayment rates, so full payment will be made approximately 7 days prior to your check-in date by credit card through our high secure online payment which uses Secure Sockets Layer technology to protect the privacy and security of your personal information. We ensure confidentiality of your personal data and safe use of your credit card with our transactions. American Express, VISA, and MasterCard will be accepted. Your payment will appear in your credit card statement under the name of "THAIEPAY".


How to Make Reservation
Making online reservation with ThaihotelsOnline.com is very easy and securely. Simply follow our steps as shown :
  • Complete our reservation form with all the requested information. You are required to supply us with your credit card details to secure your booking when you submit your request. Please be advised that your credit card WILL NOT be charged if the reservation cannot be confirmed.
  • We will proceed your reservation immediately after receiving your details. If the reservation can be confirmed, our confirmation email will be sent to you to inform your booking's status, detailing all the reservation, price conditions, charging date and our cancellation policies.
  • Also Check-in Voucher will be sent to you by email. Please print out this voucher and present to the hotel upon your arrival. And since our rates are prepayment, so you will not have to make any payment to the hotel again because it will be double paid and will cause trouble afterwards.
  • Normally your credit card will be charged approximately 7 days prior to your check-in date. But you can advise us if you would like your card to be charged earlier than our mentioned period.
Please be informed that your credit card and personal information will be treated in the strickest confidence and will never be passed on to a third party.

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Cybernet Hotel Co., Ltd.
www.thaihotelsonlne.com
Tel +(66)2-8045400
Fax +(66)2-8045858
E-mail contact@thaihotelsonline.com

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